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Modul (auslaufend) (6 Credits)
Business & IT Consulting
- Wichtige Änderungen im Modul
Das Modul wird letztmalig im Sommersemester 2022 angeboten.
- Name im Diploma Supplement
- Business & IT Consulting
- Verantwortlich
- Voraussetzungen
- Siehe Prüfungsordnung.
- Workload
- 180 Stunden studentischer Workload gesamt, davon:
- Präsenzzeit: 60 Stunden
- Vorbereitung, Nachbereitung: 60 Stunden
- Prüfungsvorbereitung: 60 Stunden
- Dauer
- Das Modul erstreckt sich über 1 Semester.
- Qualifikationsziele
Students
- can describe the professional service firms' business Model, including that of IT consulting firms
- can discuss the problems and challenges resulting from a consultant’s role in client organizations
- can describe consulting firms’ central business processes
- are able to develop a basic proposal for a consulting engagement
- are able to prepare a basic (project) plan for a consulting engagement
- are able to define measures to determine the engagement success and client satisfaction
- can compare and discuss alternative approaches to conducting client engagements
- can describe personality traits of "ideal" consultants
- are able to critivally reflect on these requirements
- are able to conduct a thorough analysis of the consulting industry
- Praxisrelevanz
The module is highly relevant for practice. Students acquire skills and knowledge that are useful for a career in the consulting industry and are sensitized to the challenges that consultants face in projects, operation, and (IT) management.
- Prüfungsmodalitäten
Zum Modul erfolgt eine modulbezogene, zusammengesetzte Prüfung in der Gestalt einer Klausur (in der Regel: 60-90 Minuten, 50% der Note) und Präsentation (in der Regel: 20-40 Minuten, 50% der Note).
Vom Dozierenden wird zu Beginn der Veranstaltung festgelegt, ob eine Prüfungsvorleistung verlangt wird. In diesem Fall ist zur Teilnahme an der Abschlussprüfung nur berechtigt, wer im Semester der Prüfung/Veranstaltung drei von vier Testaten erfolgreich bearbeitet hat. Die Testate bestehen jeweils aus schriftlichen Einreichungen zu einem Thema der Veranstaltung (in der Regel: 5-10 Seiten pro Testat).
This module concludes with a module-specific examination that consists of a written exam (usually 60 to 90 minutes, 50%), as well as a presentation (usually 20 to 40 minutes, 50%).
Only those persons who successfully completed at least three out of four intermediate assignments during the semester of the exam are eligible to take the final examination. Intermediate assignments consist of written submissions related to the module content (usually 5-10 pages each).
Die Prüfung in diesem Modul darf nicht abgelegt werden, wenn "IT Consulting" bereits bestanden ist.
- Verwendung in Studiengängen
- Bestandteile
Vorlesung (3 Credits)
Business & IT Consulting
- Name im Diploma Supplement
- Business & IT Consulting
- Anbieter
- Lehrperson
- SWS
- 2
- Sprache
- englisch
- Turnus
- Sommersemester
- maximale Hörerschaft
- unbeschränkt
- empfohlenes Vorwissen
Students should have a fundamental knowledge of business administration and information systems as taught in the introductory courses.
- Abstract
Consulting is a multi-billion-euro business and it attracts many graduates who want to jump-start their professional career. After some years on engagements many leave the industry - sometimes enthusiastic due to the lessons learnt and improved job opportunities, sometimes disappointed due to the stress and lack of a work-life balance. The lecture intends to "de-mystify" IT and management consultancies by carefully analyzing the management consulting market, different types of players in the market, and their respective business models. Building on this, the course will present essential business processes that any professional service firm requires to successfully deliver value to its clients. The second part of the course will focus on engagements by exploring fundamental consulting approaches, discussing client satisfaction, and engagement success. As consulting is heavily dependent on the skills and capabilities of the individuals involved, the last section will cover the role of the consultant. In particular, it will examine the opportunities and challenges of a consultant career.
- Lehrinhalte
1. Foundations
- Terminology
- Basic concepts
- Types of consulting services
- In-house consulting
- Market development, players, and market shares
- Fundamental strategies and business models
- The consulting firm's value chain
- Important business processes
- Client relationships
- The engagement process
- Engagement methodologies
- The profile of the "ideal" consultant
- How to be a good consultant
- Job challenges
- Work-life balance
- Literaturangaben
- Maister, D. H. (1997). Managing the professional service firm, Free Press.
- Meffert, H. and M. Bruhn (2006). Dienstleistungsmarketing – Grundlagen, Konzepte, Methoden. Wiesbaden.
- Weiss, A. (2011). The Consulting Bible: Everything You Need to Know to Create and Expand a Seven-figure Consulting Practice, Wiley.
- didaktisches Konzept
Classic lecture with extensive discussions.
- Hörerschaft
Übung (3 Credits)
Business & IT Consulting
- Name im Diploma Supplement
- Business & IT Consulting
- Anbieter
- Lehrperson
- SWS
- 2
- Sprache
- englisch
- Turnus
- Sommersemester
- maximale Hörerschaft
- unbeschränkt
- empfohlenes Vorwissen
Students should have a fundamental knowledge of business administration and information systems as taught in the introductory courses.
- Abstract
This tutorial will extend and deepen the contents of the lecture. Students are given the opportunity to broaden their knowledge of the consulting business and to practice basic consulting skills. Additionally, students will learn relevant consulting methods and soft skills. For example, students learn methods for effective problem structuring and solving, issue analysis techniques and best practices for preparing/visualizing ideas effectively for management presentations. The students also receive consulting case studies that cover the course contents. Based on the case studies, groups of students draw up a management proposal on how to further develop the discussed companies. In the end, the groups' results are presented and discussed in front of the class.
- Lehrinhalte
- Preparing a management proposal
- Planning an engagement
- Running an engagement
- Solving practical consulting problems
- Effective communication and presentation
- Establishing lasting client relationships
- Literaturangaben
- Maister, D. H. (1997). Managing the professional service firm, Free Press.
- Meffert, H. and M. Bruhn (2006). Dienstleistungsmarketing – Grundlagen, Konzepte, Methoden. Wiesbaden.
- Weiss, A. (2011). The Consulting Bible: Everything You Need to Know to Create and Expand a Seven-figure Consulting Practice, Wiley.
- didaktisches Konzept
Team work, case studies, group discussions, presentations, essay writing.
- Hörerschaft